terms-and-conditions

Molar Town PLLC · Effective September 19, 2026

Terms and Conditions

These terms cover text messaging with Molar Town and the use of molartown.com.

Text messaging

Molar Town PLLC is the dental office at 23890 Novi Road in Novi, Michigan. When you text with us, you are texting our office team. Our messages come from our own numbers, beginning with our main line, (248) 986-2400. Texting is optional. You never need to receive texts to be a patient here.

What we send

Replies to your questions. Appointment confirmations, reminders, and schedule changes. Practical notes about your care, such as what to do before a visit, a check-in after treatment, or a note that something is ready for you. Some confirmations and reminders are sent automatically by our scheduling software. We do not send marketing or promotional texts.

How you opt in

Texting our number is your consent to a reply by text. Before we send confirmations or reminders, we ask, in person, by phone, or on your intake form, and we keep a record of your answer.

How often

Usually a few messages around each appointment. Message frequency varies. Message and data rates may apply, depending on your carrier and plan.

How to opt out

Reply STOP to any text and messages from us end. You can also tell us by phone, by email, or in person. Reply HELP for help, or email hello@molartown.com.

Your phone number

We do not sell your phone number, and we do not give your opt-in to any other company for its marketing. Details are in our Privacy Policy.

Emergencies

Texts are not monitored around the clock. For severe pain, swelling, an injury, or bleeding that won’t stop, call us during office hours or seek urgent care. Facial swelling that affects breathing or swallowing is a 911 situation.

Formal statement

If you consent to receive SMS from Molar Town PLLC, you agree to receive conversational, customer care, and appointment reminder SMS from us. Reply STOP to unsubscribe; Reply HELP for help; Msg & Data rates may apply; Messaging frequency may vary. Visit molartown.com/privacy-policy to see our Privacy Policy and molartown.com/terms-and-conditions for our Terms and Conditions.

Using this website

Information, not advice

Everything on this site is general information. It is not dental or medical advice, and reading it does not make you our patient. We work to keep it accurate, but it cannot replace an exam, so please don’t make decisions about your health from it alone.

Emergencies

This site and our inbox are not monitored for emergencies. For severe pain, swelling, an injury, or bleeding that won’t stop, contact your current dentist, an urgent dental clinic, or an emergency room.

Our content

Unless credited otherwise, the writing, films, music, and artwork on this site belong to Molar Town PLLC and Dr. Diana McQuirter. You are welcome to share links. Please ask before republishing any of it.

Outside links

We link to sources we find useful. Those sites have their own terms and privacy policies, and we don’t control them.

Changes and governing law

When we update these terms, we change the date at the top, and the new version applies from then on. These terms are governed by the laws of the State of Michigan.

Questions

Write to hello@molartown.com, or to Molar Town PLLC, 23890 Novi Road, Novi, MI 48375.